A custom proof of concept
When you need to know whether an idea will work before you commit, we turn the right problem into something real and testable, fast.
- Problem Definition and Process Analysis
- Rapid Software Prototyping and Proof of Concept
Turn real business problems into working solutions
Industrial engineering thinking, applied to problem definition, custom software creation, and business process engineering.
Our strength is our ability to rapidly absorb context and deliver value tailored to your specific needs.
Recent successes
Problems we have already solved
Recent project examples
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Under NDA
Controlled goods auction platform
End-to-end design and implementation of a controlled-goods auction platform, from process analysis to a working system. Shared under NDA, so some detail stays private.
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Under NDA
Customer onboarding redesign
A redesigned customer onboarding experience for a sovereign cloud provider. Shared under NDA, so some detail stays private.
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Service Bear goes to market
Our customer-service compliance product reached its first customers.
Read more
Service Bear is live, scoring customer service at a service-station forecourt, with a pilot soon at a personal-care franchise.
Trusted on the hard problems by
Understanding the problem is half the solution.
What we do
Future-state design and build
Start by getting the problem right. Then choose how far to go: prove the idea fast, or take it all the way to a running solution.
A full custom solution
When the path is clear, we design and build the complete solution and stay on to support it, using the right technology for the job.
- Custom Software Design and Implementation
- On-Prem AI and Text-to-Speech Solutions
Our solutions
Software we have built in-house
Productised versions of solutions we have built for clients.
Service Bear
Live with clientsCustomer service evaluation software. Score frontline worker performance. Built for South Africa.
Visit Service Bear ↦Volksmond
FreePrivate, on-device meeting transcription for the eleven official languages of South Africa. Runs fully offline and never phones home. A problem we had, so we built the fix.
Download Volksmond, free ↦
Business in a Day
LiveA done-for-you business visibility service. Brand, website, business email and a strategy document, ready in a single business day.
Visit Business in a Day ↦How we work
From first conversation to working proof
How a project moves from a problem to something you can see working.
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1
Explore & Clarify
We dig into your workflows and data, then agree the right problem to solve and what a good result looks like.
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2
Build Proof of Concept
We make it real, fast, so you can see the idea work before committing to a full build.
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3
Develop Full Solution
Once the path is clear, we design and build the complete solution on the right technology.
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4
Roll Out
We deploy, train your team and stay on to support it as it goes into daily use.
Our building blocks
The disciplines behind the work
The disciplines we lean on to get a solution designed, built and actually used.
Project management
Disciplined, transparent delivery from planning to completion. We keep initiatives on track and proactively manage risks, dependencies and change.
Business & systems analysis
We analyse your processes, systems and data flows to build a clear picture of your environment, identifying inefficiencies, risks and opportunities that inform better design.
Functional design
We translate business requirements into clear functional specifications, aligning stakeholders and reducing ambiguity before development begins.
UX design
We design user-centred experiences that drive adoption, through user journeys, wireframes and prototypes that are practical and easy to use in the real world.
Meet the founder
Sean Freimond
Industrial engineer
- Industrial engineer by training
- 15+ years designing and delivering software
- Delivered across government, transport, agriculture, energy, recruitment and technology
- Designed and developed Service Bear, Business in a Day, and Volksmond